Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals. For more delivery details and rates, visit our Shipping & Delivery.
It depends on where you are. The majority of orders are processed and shipped within 3 business days. Once the order is ready, it will be immediately shipped to your destination. Delivery details will be provided in your confirmation email.
Sorry but we do not accept PO box address for shipping address or billing address.
Now we only accept payment through PayPal, a well-known, trusted, and secure way to make payments over the Internet.
To cancel your order, please email us at firstname.lastname@example.org. We apologize, but we cannot cancel custom orders or already shipped items.
To make changes to an existing order, please email us at email@example.com. Also, we regret that changes cannot be made to shipments with custom orders or already shipped items.
For in-stock orders, they are generally processed within 24-48 hours on business days. Most standard orders will process and arrive within 4 - 7 business days upon delivery. If you place an order after 2am PST on a Friday, your order may not be processed until the following Monday. Please note that holidays may extend the time needed for processing. Thank you for your kind understanding.
Returns & Exchanges
Absolutely. We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. If you're not fully pleased with your products for any reason, returns can be made within 30 days of delivery. Only regular priced items may be refunded, we do not exchange or accept returns on gift cards and custom orders. For more details, please read our Return Policy.
Sorry but we are not able to offer direct exchanges right now. Simply contact us at firstname.lastname@example.org to initiate a return of your purchase and place a new order.
We require that you contact us before sending anything back for a refund. Please e-mail email@example.com with your order number, and the items which you intend to return.
Upon receipt of the returned item, we will fully examine it and notify you via email, whether you are entitled to a return. If you are entitled to a return, we will refund your purchase price. Refunds will be issued in the form of the original payment (exclude expedited shipping fee), and will arrive within 10 business days from the time of the processed return. Please see our Return Policy for return conditions.
The seller pays for return shipping if the item was damaged, faulty, or doesn’t match the listing description. The buyers pay for return shipping if you’re returning the item because you changed your mind or you're not fully pleased with your purchase for any reason. You are responsible for any loss or damage to products during shipment. Shipping and handling charges are not refundable.
Once the item is received by our team, we will send you a confirmation to the provided email address. We will issue a refund to your original payment method within 5 business days.
You can contact us through our contact page! We will be happy to assist you.